Quote Follow-Up
Close 25-50% more of the quotes you already send.
You send the quote and forget about it. Day 1, day 3, day 7 - we follow up with personalised messages until the customer books or politely declines. Same quotes, same prices, same customers. Just nothing falls through the cracks because someone got busy.
The follow-up is where most plumbers lose the job.
You quote the boiler swap. The customer says 'thanks, I'll have a think.' Then nothing. Two weeks later they've gone with someone else - not because that someone is better, but because they followed up. Industry conversion data: a single follow-up message lifts quote-to-job conversion by 25%. Three follow-ups lifts it by ~50%. Most plumbers send zero.
How Quote Follow-Up runs in your business.
Every quote enters the follow-up flow
Whether you send it from Tradify, by email, or by text - we hook into the moment a quote leaves your hands and start the clock.
Day 1: gentle nudge
'Hi {name} - just checking the quote landed OK and you've got everything you need.' Conversational, low-pressure, sounds like you.
Day 3: offer a small assist
'Happy to talk it through if anything's unclear, or send a couple of similar jobs we've done if useful.' Removes friction.
Day 7: final, no-pressure close
'Want me to hold the slot we mentioned, or shall I free it up for someone else?' Often the prompt that pulls the trigger - a real reason to act.
Win 15–30% more of the quotes you already send.
Same quotes, same prices, same customers. Just nothing falls through the cracks because someone got busy. For a plumber sending 8 quotes a week at £400 average, this conservatively recovers £4,000–£8,000/month.
Questions plumbers ask about Quote Follow-Up.
Won't customers feel pestered?+
Three messages over a week is not pestering - it's normal sales behaviour every other industry already does. The messages are short, personalised, written like a friend, and stop the moment they reply (yes or no). Customers usually thank us for the reminder.
What about quotes that customers already declined?+
If a customer replies 'no thanks' or asks to be removed, the sequence stops automatically. We never chase someone who's already said no.
Can I see what's been sent?+
Yes. You get a weekly digest of every conversation in flight: who's at day 1, who's at day 7, who replied, who booked, who declined. Two minutes to read.
Does it work for big quotes (full bathroom, new boiler) AND small ones (tap fix)?+
Yes. We tune the cadence and tone per quote band. Tap-fix quotes go day 1 + day 3 only (people decide quickly). Bathroom-refit quotes get the full 3-touch sequence plus a day-14 'last check' for slow-decision households.
See the £-number your plumbing business is losing every month.
Answer 7 short questions and we'll show you exactly where the money is going. No call. No commitment. No pressure.
UK sole trader plumbers only. Takes 2 minutes. 30-day money-back guarantee when you sign up.
Plans from £149/month - less than one recovered job.